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Contact our UK trade team
Contact The King of Vapes
WhatsApp is the fastest way to reach us for stock checks, orders and trade account questions. We're here Monday to Friday, 10am to 6pm.
Opening hours
Monday to Friday, 10:00 – 18:00
Closed weekends and England bank holidays
Response time
We aim to reply within 20–36 hours. Orders placed by 3pm on weekdays normally dispatch the same day.
Company details
Legacy Vape Hub UK Limited
Company No. 11663585
VAT No. 364935172
Quick answers
Before you get in touch
How do I track my order?
Once your order is dispatched, we email you the DPD tracking number. Check your spam folder if you can't see it, or message us on WhatsApp.
How do I download my invoices?
Log in, go to your account page and choose Download invoices.
What if items arrive damaged, missing or incorrect?
Contact us within 48 hours of delivery with your order number and clear photos. Please don't send anything back until we confirm the next steps. Full details are in our returns policy.
How do I open a trade account?
Fill in the trade account application. We check every business against Companies House, normally within 24 hours on working days.
When will my order be dispatched?
Weekday orders placed by 3pm normally dispatch the same day by DPD Next Day. Delivery is free on orders over £300.
Find us
Our Manchester warehouse
The King of Vapes
Unit 3, Jury Street, Manchester M8 8FN, United Kingdom
Trade customers only.
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